What does Virtual Hub offer? MANAGEMENT Covering hiring and training processes, operations, and monitoring of results ENGAGEMENT Connection and motivation from a distance, keeping teams committed and productive AGILITY Adapting to clients’ needs as quickly as possible FLEXIBILITY A completely cloud-based solution that can be managed from anywhere SECURITY Constant improvements to protect operations and customer data QUALITY Backed by Analytics, assuring performance of KPIs and SLAs Learn about our clients’ experience guaranteeing the full cycle of business processes. It is a complementary solution to Atento@Home, the remote work model that enabled Atento to mobilize over half of its personnel during the pandemic, to guarantee operational continuity in a flexible, agile way. As a result, the remote model has recorded an increase of 1.3 percentage points in productivity compared to January 2020, while increasing employee satisfaction levels. ● Rosana Pérez Director, Customer Care Center & Telemarketing BBVA México DJ Oreb President, Managed Mobility Service Division DMI Watch video Watch video Watch video Watch video Watch video Watch video Request information or a demo of Atento@home Solicita información o una demo de Atento@home Solicita información o una demo de Atento@home