Remote work models are here to stay and require specific solutions that maximize the efficiency and control of CX operations, with a high security component. the First Command Center for CX Agents Working Remotely Atento Virtual Hub was designed to respond to new client demands in any industry. This space will integrate cutting-edge technology that will enable the centralization, monitoring and control of virtual operations, Atento Virtual Hub is one more step in transforming the Customer Experience. Our clients will have a centralized point from which to manage all their operation’s remote resources, from recruiting agents, training, and implementing campaigns, prioritizing security and agility with a scope without borders Carlos López-abadía, CEO of Atento High Cybersecurity Standards Atento Virtual Hub has biometric recognition, two-factor authentication, secure connection via VPN, information security and data protection controls, among other protocols, to guarantee data protection. Besides to virtual security, Atento’s new center will have top notch physical security levels and protocols like facial recognition at the entrance and operational alarm screens.